Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
1-What are the benefits of wholesale of herbs in the East?
Wholesale of herbs have 20 years of experience in buying quality of herbs and tea
Our wholesalers of this herb have high-quality raw materials
And automatic factory located in the industrial town with the best high-quality production capacity
Updated design or according to customer order, reasonable price about 15 15 below the price of competitors and competitive, fast delivery time.
Wholesale of herbs offer services and quality to satisfy customers
Tea and organic products in wholesale of herbal tea competitive in global markets:(Letom)
2-How can I be sure that your wholesale of herbal tea can compete with expert traders after production?
The importance of quality and hygiene in the wholesale of herbal tea in the time of Coronavirus :(Letom)
3-What are the security measures of your collection to protect the health of this product against the Coronavirus?
All employees of our collection produce this product in compliance with health protocols, including the use of masks and gloves.
4-What are the characteristics of the herbal teas of your factory?
Real ingredients without any flavors, natural, completely organic.
And without the slightest add-on, And high-quality raw materials are produced.
5-How to test the quality of the product before ordering?
Wholesale of herbal tea are able to send a sample of less than the minimum order (1500 kg) to our customers to improve the quality of Tea
Observe and test closely so that they can register their orders with complete satisfaction.
Wholesale herb questions and answers in the East :(Letom)
6-Does the company place a design order for us?
Yes, wholesale of herbal tea has a professional design team that has done many designs for our customers according to their needs.
wholesale of herbal tea can have 50g, 100g, 200g, 300g, 400g, 500kg.
depending on the customer’s order Pack the tea and herbal tea and organic herb depending on the customer’s order.
And can also change the name, logo, and design.
7-What is the best way to store your tea?
If packed in a 50 kg sack, it should be stored in a dry place.
The best way to store packaging in a 450-gram package is because the packaging material is metal and does not require special storage conditions.
8-Is your company a commercial or a manufacturer?
We are a wholesaler of herbal tea and trading company, we not only offer an organic product but also supply the best.
9-Can you give some samples? Is it free or do we have to pay for the samples?
For the goodwill of the buyer, a fee is received.
And after the transaction, the amount received for samples at the time of purchase of organic herbal tea will be refunded to you in bulk.
10-What are your wholesale of herbal tea payment terms?
By agreement of the parties.
Wholesale service of herbal teas in the East:
11-How can I get more information about your wholesale herbal tea?
We look forward to receiving your email.
12-Can your wholesaler of herbal tea send a few samples to the customer?
Yes, wholesaler herbal tea can send samples to customers.
And pay for them in good faith, and when the herbal teas are purchased, the cost will be refunded to the customer.
13-Is there a discount from your wholesaler herbal tea?
Of course, the more you buy, the lower the price, because we are a wholesaler of herbal tea and we have a special discount for bulk purchases.
14-How can I order in bulk and pay for it?
After confirming your bulk order, an invoice will be sent and payment will be made according to the agreement of the parties.
15-How long can I get what I bought in bulk?
Based on the agreement between the parties, the shipping method is determined by sea or by land, and delivery is done with a guarantee within 15 to 30 days.
Answers to questions about the transparency of herb wholesale herbal tea practices in the East: :(Letom)
16-How can I be sure that I will receive the product after paying the agreed amount to your wholesaler herbal tea?
We are a private limited liability company registered in Iran.
And you can check the authenticity of the company through various Internet portals and the Industry and Mining Organization.
Wholesale of herbal tea will be happy to provide any information with all the details to address the concerns of our customers who need to buy it.
The wholesale of herbal tea is very transparent in our approach.
Wholesale of herbal tea like to make everything clear to both parties before trading with our customers so that there is no doubt for both parties.
The core of our business policies is customer satisfaction and maintaining this long-term satisfaction.
And for long-term transactions, Wholesale of herbal tea needs the trust and transparency of the parties.
17-What is your policy on how to transport?
Shipping, air transportation, is done according to the customer’s request.
Also, according to our customers’ request, Wholesale of herbal tea can use courier, post, etc.
It is your inalienable right to have a demand for calculated costs, especially shipping costs, or by specifying the exact amount of goods and determining the mode of transport, Wholesale of herbal tea can calculate the costs and inform you and mention the rate.
18-How long does it take for your wholesaler of herbal tea to answer our question?
You can get answers to your questions very quickly using internet tools and this is possible in all stages of sales.
The wholesale transportation policies of herbal teas in the East and to address its problems:
19-If there is a problem with my orders, can our company return the product or ask your wholesaler of herbal tea to replace the product?
10 days after receiving your orders, you can contact the wholesale herbal tea manager and raise the issue.
If there is a defect in the herbal tea of this wholesaler herbal tea, we will take back the herbal tea or our wholesaler of herbal tea will be replaced, but if the problem is on the part of the buyer, the wholesaler of herbal tea will not accept any responsibility.
20-What is your policy on how to transport?
Shipping, air transportation, is done according to the customer’s request.
Also, according to our customers’ request, Wholesale herbal tea can use courier, post, etc.
It is your inalienable right to have a demand for calculated costs, especially shipping costs, or by specifying the exact amount of goods and determining the mode of transport.
Wholesale of herbal tea can calculate the costs and inform you and mention the rate
Wholesale of herbal tea will act according to the rules of Incoterms and according to the agreement of the parties.
We will be able to follow the 2020 Incoterms FOB rule at all
Ports and borders of Iran to deliver the product to our customers.
This mode of transportation is negotiable.
Preparation time for sending is 3 to 4 weeks after order registration.
Wholesale herb in the East ready to respond to customers:(Letom)
21-What are the conditions for sending a sample of a tea product?
Shipping costs are the responsibility of the buyer, while the price of the sample product is first received from the customer to prove the goodwill and the same amount is returned to the customer at the time of bulk purchase.
22-Are there any chemicals in your product?
No, no additives or chemicals are used in the herbal tea and our main goal is to create a healthy society
The world should always spend their lives in perfect health by consuming Iranian organic black tea,
It is the most consumed beverage in the world and wholesalers of herbal tea are working to help keep the Will community healthy.
23-Does the company place a design order for us?
Yes, our company has a professional design team, has done many designs for our customers according to their needs.
24-Is your company a commercial or a manufacturer?
We are a wholesale of herbal tea and trading company that buys directly from the farmer, we offer not only an organic product but also the best herb.
25-What are your payment terms?
By agreement of the parties.
26-How can I get more information about your product?
We look forward to receiving your email.